Related Topics Reference
Why am I receiving an error when trying to generate a document?
If you receive an “HDVers Undefined” error when generating documents using HotDocs, Secretariat cannot find the path to the Bridgeway Document Assembly Web Application on the Java application server. Contact your system administrator to verify the Document Assembly settings in the System Settings component in Suite Manager.
Why am I receiving a JavaScript error when testing my HotDocs template in a browser?
Because Secretariat uses the browser functionality of HotDocs (and not the Microsoft Windows functionality) to assemble documents, it is necessary to test every new template or modification in a browser in HotDocs Professional prior to uploading to Secretariat. If an error occurs during this procedure, the template will not be useable in Bridgeway Suite.
If a template returns JavaScript errors when tested in a browser, highlight a section of the template in Microsoft Word and click the Test Assemble button on the HotDocs ribbon. If an error occurs for that section, any issues are in that section. By highlighting each section of the document, the problematic section can be determined.
One possible issue that may occur is if a variable name uses a reserved word (such as “size”) that is used for a HotDocs command or function.
Why don’t I see changes in a reimported HotDocs template?
Typically, if a reimported HotDocs template does not have changes that were just uploaded, the problem is either from the Java application server caching the files or your browser caching the files. Clear the browser cache after the reimport of any template and prior to generating the document again.